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Customer Reviews

Great location easy to get to and close to everything. The hotel super clean and comfortable with helpful attentive front desk staff, quaint dining, a lounge out the the 1950;s and efficient cleaning staff. This is a reasonably cost gem in the heart of Madrid. I highly recommend it.

George Ayers

Hotel response:
Dear Mr. Ayers¡ Thanks so much for your review and I hope to see you in your next visit to Madrid Best regards Severino Castro Director Severino.castro@hotelprincipepio.com

Sou cliente há mais de 30 anos e sinceramente gostei muito de lá ter estado.Lembro que há necessidade de ter pessoal para ajudar os hospedes no transporte da sua bagagem para os quartos e dali para a recepção.Aos amigos Francisco(Paco) e Cristina sempre incansaveis na simpática maneira de atender, um abraço.Que sejam bons mestres junto da juventude que se encontra na recepção.

Carlos Santos

The hotel is well connected to the Metro and within walking distance of the Royal Palace. The staff is very friendly and helpful. The rooms were clean and wireless connection was good.

Anonymous guest

Hotel response:
Dear guest, We appreciate your kind opinion. Thank you very much. Best Regards.

The hotel was just as we had expected after seeing their webpage and comments from other guests. The room was a bit small, but we had a wonderful view of the palace and we were only using the room for sleeping. The staff were very helpful, especially the reception. I cannot comment on the restaurant because we have family in Madrid (the reason for our visit) and we chose to eat out in restuarants. The hotel is ideally situated to visit the centre of Madrid and the historical buildings. I would certainly stay here again.

Anonymous guest

Hotel response:
Dear guest, We are glad to know that you enjoyed your stay with us and that you appreciated the service of our staff. We look forward to accommodating you again. Regards, Hotel Management.

Everything was wonderful, the staff was very kind and welcoming and the breakfast very good. I recommend it 100%.

Zinahia Querales

Hotel response:
Dear guest, We appreciate your valuation. Best Regards, Hotel Management

I really enjoyed my stay. Rooms were nice and quiet and staff was professional.

Anonymous guest

Hotel response:
Dear guest, Many thanks for your stay at the Principe Pio and for sharing your opinion. We look forward to welcoming you again. Best Regards

Excellent hospitality and smiling & helpful staff.Decent food too.An excellent value for money hotel.


Hotel response:
Dear client, We hugely appreciate your kind words. It has been a great pleasure for us to have you here. We are glad to know that you have enjoyed the special attention of our staff and the quality of our service. We will definitely share your comments with the team! Warm regards, Management

The bed & bathroom were clean. The Hotel looked older than expected. A lot of furniture was old en desperately need to be replaced. Also it looked like general maintenance was skipped for a few years. The breakfast was very minimalistic.

Anonymous guest

bar was not open during the evening and no roomservice.also was not minibar in room, restaurant in celler is not so plessent for breakfast

Barbara Meyer

Nice location and good value for money. Bit noisy with traffic at night even with windows closed.

Anonymous guest

We very much enjoyed our stay at Principe Pio. The staff were excellent - helpful, friendly, professional & were able to speak English! Our room was upgraded at a nominal fee to give an wonderful view of the Palacio Real. The room was comfortable, the bathroom facilities very good, & in spite of the traffic the room was quiet and the air conditioning efficient (essential considering the heatwave during our visit). We would stay here again and would highly recommend it.

brendan o donnell

second time we have stayed at this hotel, very friendly and helpful staff, great price and location. only minus was the air conditioning was not great and a little smelly!!

Anonymous guest

location is very good , Price is good

Anonymous guest

Excellent hotel in a terrific location. The staff were very friendly and helpful and the breakfast was very tasty. I will definitely come back.

Anonymous guest